Data Collection
Deep Sensors + API connectors + Web services + Logs = Everything
DEEP sensor technology
System Sensor
Session Sensor
Collects all Event data from log-in to log-out session wide at scale across the enterprise.
Activity Sensor
Collects Application Usage data across all types of applications, including: Thick-Client, SaaS, Mainframe & more.
Process Sensor
Tracks the end-to-end Lifecycle of any process across users, systems and time.
Transformational Data Collection
We Gather Everything
Deep Sensors provide the most powerful, full spectrum data collection capability in the industry. Cicero pioneered this unique technology and approach to data collection in order to solve the age old problem of comprehensive data collection. Simply put, we gather everything that happens at your endpoints, all empirical data from all users, from all systems, from all applications. Regardless of source, our Deep Sensors seamlessly connect with ease, including: Windows, UWP, .NET, WPF, Java, Web, Mainframe, Text, Citrix and VMWare. The Cicero Aggregation Engine completes and contextualizes our Deep Sensors by quickly and efficiently consuming data from any number of external sources and types; log files, direct database access, spreadsheets and web services.
Better Data = Better Decisions
Get a Complete View
The combination of Deep Sensors and data collection via more traditional means (logs, APIs, web services, etc.) results in a complete view into process otherwise unavailable. Through a full spectrum of data, you have complete clarity as you analyze, dissect and optimize your workflows and processes. Whether you employ your existing systems or use the Cicero Suite, your team can make the right decisions to transform efficiency, quality and compliance.
→ Adobe
→ ADP
→ Amazon S3
→ Atlassian
→ Avaya
→ Cisco
→ Citrix
→ Confluence
→ Docusign
→ Enterprise Wikis
→ Genesys
→ Google G-Suite
→ Google Search
→ Microsoft Dynamics
→ Microsoft Office
→ Netsuite CRM
→ Office 365
→ Oracle
→ Paychex
→ Salesforce.com
→ Sage
→ Seranova
→ ServiceNow
→ Sharepoint
→ Sugar CRM
→ Talkdesk
→ Thinapp
→ Workday
→ Zendesk
and, many,
many more!
Open Data Interfaces
Your data to be used and consumed as you see fit.
All data may be used with the Cicero Suite or leveraged by other tools at any point. Data belongs to you and is available for consumption by other tools with no retstrictions. Some customers use our suite for business users and existing analytical tools for power users.
Brochures
Integrations
Data Collection
Simply Smarter
Leverage Your Existing Investment
Our software quietly lays on top of your existing systems, to bring you greater automation and insight.
Multi-Vendor Integration, DONE!
Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic!
Simple to Implement & Use
We put great power in the hands of business folks, with a simple & powerful UI...zero programming required.
Get to know Cicero
For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.
Get to know Cicero
For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.