Company

Experience the simple power of Cicero
For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.
About

Through a strategic commitment to simplifying Activity Intelligence, Process Intelligence and Robotic Automation, Cicero has been at the forefront of the enterprise process efficiency movement.

Focused on simplicity of use, and ease of implementation, Cicero software enables customers to understand how and why work happens, and then improve both human and systematic processes. Industry insiders and analysts have consistently recommended Cicero software to complement, extend and simplify many of the industry’s largest, enterprise systems for customer service and back-office operations.

Leadership

John Broderick

Chief Executive Officer

Todd Sherin

Chief Revenue Officer

Neil Crane

VP Products & Technology

Corporate Offices

North Carolina

8000 Regency Parkway, Suite 542
Cary, NC 27518

Pennsylvania

2401 Walnut Street, Suite 201
Philadelphia, PA 19103

Simply Smarter

Leverage Your Existing Investment

Our software quietly lays on top of your existing systems, to bring you greater automation and insight.

Multi-Vendor Integration, DONE!

Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic!

Simple to Implement & Use

We put great power in the hands of business folks, with a simple & powerful UI...zero programming required.

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

CONTACT CICERO

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