Welcome to Cicero

Put the Power of Productivity in Your Hands

a fully integrated software suite

Welcome to Cicero

Put the Power of Productivity in Your Hands

a fully integrated software suite
You don’t need to rip & replace your core systems to get more out of them!
Cicero solutions lay elegantly on top of your existing systems to bring you the
modern capabilities you need to improve your business.
Improve productivity, quality and compliance with Cicero.

Activity Intelligence

Empirically Quantify
Time-and-Motion

Through Activity Intelligence, we tap into your existing applications and systems to access your foundational and activity data, and then analyze that data. The result is robust insight into what your people are doing, how they are doing it, what resources they are using, and how long those activities take.

Process Intelligence

Activity in Context Uncovers
Real-World Performance

Through Process Intelligence, we understand the workflow people utilize and discover what is good and bad about those sequences, gaining true process intelligence. To do so, we leverage the robust data set that has been acquired and analyzed by Cicero Activity Intelligence.

Robotic Automation

Activity and Process Put to
Work

Through Robotic Automation, we leverage the information and learnings from Activity Intelligence and Process Intelligence to optimize and automate workflows. Our intuitive, visual process UI tool is simple, powerful and puts the power of productivity in your hands.

Activity Intelligence

Empirically Quantify
Time-and-Motion

Through Activity Intelligence, we tap into your existing applications and systems to access your foundational and activity data, and then analyze that data. The result is robust insight into what your people are doing, how they are doing it, what resources they are using, and how long those activities take.

Process Intelligence

Activity in Context Uncovers
Real-World Performance

Through Process Intelligence, we understand the workflow people utilize and discover what is good and bad about those sequences, gaining true process intelligence. To do so, we leverage the robust data set that has been acquired and analyzed by Cicero Activity Intelligence.

Robotic Automation

Activity and Process Put to
Work

Through Robotic Automation, we leverage the information and learnings from Activity Intelligence and Process Intelligence to optimize and automate workflows. Our intuitive, visual process UI tool is simple, powerful and puts the power of productivity in your hands.

Simpler Approach to Complex Problems

Cicero solutions lay elegantly on top of your existing systems to bring you the modern capabilities you need to improve your business.
Our Secret Sauce makes our software completely original, unique, amazing, terrific, fantastic, stupendous, powerful, bullet-proof and super simple.

Simply Smarter

Leverage Your Existing Investment

Our software quietly lays on top of your existing systems, to bring you greater automation and insight.

Multi-Vendor Integration, DONE!

Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic!

Simple to Implement & Use

We put great power in the hands of business folks, with a simple & powerful UI...zero programming required.

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

CONTACT CICERO

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