Welcome to Cicero

Orchestrate Processes and People
to Captivate your Customer

Cicero

a fully integrated software suite

The path to transformation of a single connected office travels from front to back. Focus first on the customer by first focusing on the processes and people that impact the Customer Experience

Cicero Data Collection

Data Collection

The most powerful, full spectrum data collection capability in the industry.

Cicero pioneered this unique technology and approach to data collection in order to solve the age old problem of comprehensive data collection. Simply put, we gather everything that happens at your endpoints, all empirical data from all users, from all systems, from all applications. Regardless of source, our Deep Sensors seamlessly connect with ease..

You are invited to experience
Cicero Intelligent Analytics Platform…

and, it is absolutely FREE!

Cicero Proof of Concept

Award Winning Platform

HFS Research
The HFS Hot Vendors
Q3 2019
Frost & Sullivan
Enabling Technology &
Leadership Award
Cicero Contact Center Trends

2019 Contact Center Trends

The call center software industry is undergoing significant technological, economic and social changes. As companies diversify and grow their contact centers and add remote agents and outsourcers, they transform their contact centers from a single-sourced environment to one that is multi-sourced and multi-site in nature.

Cicero Process Intelligence

The path to business transformation travels through your people and your processes and directly to your customers. Pure cloud and data driven.

Simply Smarter

Cicero Software

Leverage Your Existing Investment

Our software quietly lays on top of your existing systems, to bring you greater automation and insight.

Cicero Integration

Multi-Vendor Integration, DONE!

Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic!

Cicero Implementation

Simple to Implement & Use

We put great power in the hands of business folks, with a simple & powerful UI...zero programming required.

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

Cicero Inc
Cicero People Systems Process

Get to know Cicero

For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.

Contact Us Today For More Info

Copyright 2019 - Cicero Inc.