Cicero Data Audit provided to customers during onboarding is now complimentary for all
Contact Center is part of our history and future
The call center software industry is undergoing significant technological, economic and social changes. As companies diversify, grow their contact centers and add both remote agents and outsourcers, they transform their contact centers from a single-sourced environment to one that is multi-sourced and multi-site in nature. This new approach requires new tools to ensure quality of customer experience.
You are invited to experience
Cicero Intelligent Analytics Platform…
and, it is absolutely FREE!
Data Collection
Cicero pioneered this unique technology and approach to data collection in order to solve the age old problem of comprehensive data collection. Simply put, we gather everything that happens at your endpoints, all empirical data from all users, from all systems, from all applications. Regardless of source, our Deep Sensors seamlessly connect with ease..
Simply Smarter
Leverage Your Existing Investment
Our software quietly lays on top of your existing systems, to bring you greater automation and insight.
Multi-Vendor Integration, DONE!
Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic!
Simple to Implement & Use
We put great power in the hands of business folks, with a simple & powerful UI...zero programming required.
Get to know Cicero
For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.
Get to know Cicero
For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes.