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February 12, 2008
Cicero Inc. Announces Availability of Cicero 6.3, Certified for Microsoft® Windows Vista
New Release Expands the Power of Cicero to Integrate Applications at the Desktop and Support for the Microsoft Platform
CARY, NC, February 12, 2008 — Cicero Inc. (BB:CICN), a leading provider of desktop integration and automation solutions, today announced the general availability of Cicero 6.3. In addition to new features such as additional action libraries to reduce integration time, Cicero 6.3 has completed the certification process to meet the Certified for Windows Vista standard designated by Microsoft.
Cicero is the original desktop integration platform that provides a framework for rapidly integrating and enabling applications allowing companies to optimize end user productivity and elevate the customer experience. Cicero automates workflow and provides a cost-effective way to organize diverse business applications within a consistent, task-oriented unified desktop.
Using Cicero, organizations can quickly integrate and enable business applications such as CRM, Web, Windows, and legacy. Cicero can also be used to create new composite applications from the existing applications, create and consume web services, integrate virtualization solutions such as VMWare and Citrix, and extend the functionality of legacy systems in support of a Service-Oriented Architecture. Additionally, Cicero allows you to consolidate data, streamline business processes, enforce rules and compliance, and add additional functionality such as single sign-on without having to purchase new applications.
“In addition to our product certifications for Microsoft Windows 2000 and XP, this latest certification for Vista demonstrates our commitment and support for the Microsoft platform,” stated John Broderick, CEO. “The depth and breadth of our action libraries is unsurpassed and our customers can now benefit from the seamless integration capabilities of this latest release of Cicero combined with the enhanced security and productivity features of the new Vista operating system.”
About Cicero IncCicero Inc. provides software integration solutions for contact centers and the enterprise. Cicero solutions align underlying technology with business processes, streamline user interactions, improve total productivity, assure completeness and compliance, reduce turnover, and raise knowledge-worker morale and effectiveness.
Patented Cicero technology quickly and non-invasively integrates disparate applications on the desktop. Cicero integration produces results in weeks, and ROI can be achieved in months. Cicero commits to results which are impossible for invasive, server-side strategies and technologies.
Cicero’s technology serves more than 50,000 knowledge workers at Merrill Lynch, IBM, Nationwide Insurance, and others large and small. In one recent implementation, Cicero integrated eight applications for nine hundred agents' desktops in just seven weeks and reduced average call times by approximately 40 seconds. The results include improved customer service and a $1+ million per year operating cost reduction. For more information about Cicero, please visit www.ciceroinc.com.
Cicero and Cicero Studio are trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero, Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.’s filings with the Securities and Exchange Commission.
Contact: Keith Anderson
kanderson@ciceroinc.com
919-380-5092
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