Taking Real Time Information to the Next Level
Whether you are looking for a Customer Interaction Management solution for your customer contact desktop or to integrate back office user workflow, Cicero’s products can help you integrate, automate, and present real time information the way you need it. In the Resource Center we provide you with several ways to learn about Cicero’s software solutions including
- Case Studies – Learn how customers are using Cicero technology across the enterprise to reduce costs, increase productivity, integrate desktop applications and more.
- Webinars On Demand – Watch previously recorded webinars and eBroadcasts.
- White Papers – Read or download several white papers on Cicero products.
- Datasheets – Download these short 2-4 page datasheets about Cicero products and solutions.
- Articles – Read more about Cicero XM, desktop integration, Business Process Management (BPM), and other topics.
- Contact Center Associations – Reach out to professional organizations in the contact center industry.
- Infographics - Get a graphical representation of the business challenges and potential solutions from contact centers to enterprise mobility.
- Frequently Asked Questions – We summarize the most common questions about our solutions that we hear from colleagues, customers, and partners.