Cicero for IT
Deliver Process Improvement Across the Enterprise
Cicero is an ideal software solution for enterprise Information Technology groups. Used on over 100,000 desktops in Fortune 500 companies, Cicero is delivering key benefits to both IT and business users in financial services, BPO, telecommunications, energy, healthcare, government and other industries. Cicero delivers several benefits to IT organizations including:
Track Desktop Activity
Use Cicero to monitor, capture, and publish application activity down to the mouse click at the desktop for reporting and to identify areas for process improvement.
Extending Existing Investment / Infrastructure
Cicero allows you to use your existing applications, data sources, and web services to integrate applications, automate processes, and present information in new ways to improve productivity, reduce costs, and improve customer service.
Low Risk, Low Complexity
By abstracting application data using Cicero’s United Data Model™ and delivering a unified and smart desktop, you do not have to write code, or alter existing enterprise and desktop applications. The UDM also allows you to upgrade and replace applications without impacting production desktops.
With Cicero, we were not required to completely redesign our GUI for each application. This also reduced our expense for internal infrastructure requirements since we didn’t have to emulate our applications behind the
scenes.
Doug Stafford, Associate Vice President, IT Applications, Nationwide Financial Services
Holistic View of the Data
Using Cicero Studio, you can quickly identify the data elements needed for business users and create a holistic, abstracted view of data that can be used to create new composite applications, toolbars, scripts, workflow and more.
Lower Cost of Ownership
Cicero has a low total cost of ownership because it uses existing applications and data sources. It does not replace existing technology investments but makes them work better together. In addition, Cicero Studio allows you to continually identify areas to improve efficiency and effectiveness. For example, you could implement Single Sign-on for multiple application logins and months later implement a new feature such as data sharing across applications or a new composite application.
Respond Quickly to Business
Cicero allows you to separate IT and business tasks based on business requirements. This allows you to empower business analysts and managers to make changes and frees your time to managing what data elements are available to them.
Secure and Trusted
By abstracting the data and separating the access to data sources, you are protecting your company’s applications and enterprise systems. In addition, Cicero allows you to secure data shared between data sources at the desktop using industry standard encryption.
