About Cicero Inc.
Cicero - A Better, Smarter Way to Work.
We believe there is a better, smarter and more secure way to use technology to access and shape information in order to make interactions and processes more efficient. It all starts with the single biggest obstacle to making it happen – the employee desktop or device.
Cicero provides desktop activity intelligence and improvement software that enables companies to monitor people, processes, and technology, to identify areas for improvement, and to implement change using existing technologies. Cicero Discovery™ is used to collect any activity and track business objects across time and across multiple users as well as support big data initiatives by capturing the customer journey at various touch points within an organization. Cicero XM® improves contact center and back office performance by integrating, automating, and presenting information. Cicero EDGE™ further addresses challenges of security, compatibility, and usability at the fraction of time and cost as other approaches by delivering integrated enterprise mobility. Cicero helps customers such as Nationwide and UBS perform to their potential and rapidly build enterprise value by reducing cost, improving operations and increasing employee productivity.
Cicero solutions have been deployed to thousands of employees in a wide variety of industries including:
- Fleet Management
- Community Banking
- Fortune 50 Investment Bank
- Fortune 100 Global Banks
- Property Insurance
- Credit Insurance
- Global Airline
- Industry Leading Multi-National BPOs