Events
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WebCast: The Smart Desktop - Anticipating Customer and User Needs
August 10, 2010,
1:00 PM ET
If your employees find it hard to help customers because of a complicated desktop, join webcast to learn how you can leverage your existing servicing technology and make it work better for your employees, your business and your customers.
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Call Center Optimization Forum - Seattle
August 5, 2010
The Call Center Optimization Forums are designed for executives and managers, and IT decision-makers of contact centers who need to stay informed about the latest industry trends, best practices, and rapidly evolving technology.