Cicero provides desktop activity intelligence and improvement software that enables companies to monitor people, processes, and technology, to identify areas for improvement, and to implement change using existing technologies. Cicero Discovery collects any desktop activity, tracks business objects across time and across multiple users, and supports Big Data initiatives by capturing the customer journey at various touch points. Cicero helps customers such as Nationwide and UBS perform to their potential and rapidly build enterprise value by increasing employee productivity and transforming the customer experience.
INSIGHT AND AUTOMATION WHERE IT MATTERS
Cicero enables companies to see and remove the barriers to doing business by providing desktop analytics and automation software. We have helped companies like First Tennessee, Convergys, UBS and Nationwide gain insight into how employees and customers use technology and automate tasks, typically reducing cost by 20% while improving the employee and customer experience.
Looking for new insight into your proceses, people and technology? Are there tasks that you could automate across your apps? We would like to learn more about your challenges and show how we could help.